Shady's Blog

with the changing technology, the businesses have taken a leap and have started adapting to mobile solutions for handling their businesses with extreme excellence. A mobile application to support their businesses and customer's demands is all that they have learned so far and have started with using the applications to ease up the tasks of their businesses. However, not every business is the same and many still have not adapted to mobile applications or other technologies as they consider it to be costly.

However, the competition in the software market has caused the development of many applications and software which are sold at affordable rates and are excellent at performing tasks. Also, the availability of SaaS-based and white label solutions have given new heights to the software solutions being offered in the market. Therefore, in times when there is still a chance of getting popular among all your competitors and making your services available to your customers is a wise choice.

Taxi-hailing businesses have also adapted to modern technology and have become one of the leading industry by generating more revenue than others with the help of applications by their side. Yes, the mobile applications offered by taxi-hailing businesses facilitate the riders with the ability to book a ride from their location within a few taps and the taxi reaches there within a specific time. Also, the application supports the drivers as they are getting ride requests on their phones and can serve the riders when they want their services. Hence, an application for ride-hailing has eased up the task of booking a ride to a great extent.

The features offered in the taxi booking application support and answer every requirement of the users and promote the taxi-hailing business who have offered the software solution to their customers. Below mentioned are some necessary features that help in making a taxi business success with its usability.

Route Optimization

The driver application supports the feature of route optimization through which the drivers are able to find the optimized route to the locations specified by the riders. Hence, the driver can reach to rider's location as soon as possible and it also means that the ride gets completed in less duration of time and customer satisfaction is increased. Therefore, route optimization is necessary to integrate into any taxi booking application to ensure higher customer satisfaction.

Live Tracking

The rider application is enabled with the feature of live-tracking their rides throughout the time. This feature integrated into the uber clone  application lets the rider know the real-time location of their ride on the go on the map. This can help the rider to direct the driver if the path chosen by the driver is long or is not right. This adds a security measure to the taxi booking application also, as the rider can report with SOS panic button if they find themselves uncomfortable during the ride.

Promo Codes

The admin panel of the software allows a single point of control over each activity being performed and it has an interesting feature of promo codes also. With the help of promo codes, you can promote the use of your application by offering discounts on total fare when the promo code designed by you gets used by a customer. Also, referral codes give the users' bonus points when they refer the application to others and on the successful download, the user earns discounts on the fare. This way you can ensure you are promoting your business also along with serving your customers.

Save Locations

The rider application contains the feature of saving the favorite locations of users as Home, Work or any else from where the rider regularly books their rides and hence the user can easily book their ride without the need of redundantly entering the location details each time they book a ride. Hence, it facilitates an easier ride booking process from the rider's side.

Ride Requests

Drivers are provided with the option of accepting or rejecting a ride request. Just as the rider places a ride request, the nearby driver/service provider receives the ride request on their phones and can choose between accepting or rejecting a request by providing an appropriate reason for rejecting one.

However, there are other important features too that must be included in your application to support the demands of the users. But what ultimately matters is how you are treating your customers. If you are providing excellent services to the riders and good earning to your drivers, it will help in increasing your business as you are satisfying the users of your system with an excellent application and a positive attitude from your side. Therefore, owning an application that supports your taxi business is a must.